Terms of Service

1. Acceptance of Terms

By accessing or using FountainData (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

FountainData provides a product feedback intelligence platform that aggregates, analyzes, and prioritizes user reviews from app stores and other sources. We generate actionable insights and engineering tickets based on semantic analysis of user feedback.

3. User Responsibilities

You agree to:

• Provide accurate information when creating an account
• Maintain the confidentiality of your login credentials
• Use the Service in compliance with all applicable laws
• Not attempt to reverse-engineer or abuse the platform

4. Data Privacy

Your data belongs to you. We process review data solely to provide the Service. See our Privacy Policy for details on how we handle your information.

5. Limitation of Liability

FountainData provides analysis and recommendations based on available data. We do not guarantee that every identified issue will be accurate or actionable. The Service is provided “as is” without warranties of any kind.

6. Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of material changes via email or through the Service.

Last updated: May 2026